Introduction
LumosURL.com is comprised of various individual global, country, regional, or practice specific websites, each of which is provided by LumosURL Touche Tohmatsu Limited (“DTTL“) or one of its member firms or their related entities (collectively, the “LumosURL Network“).
Who does this Privacy Statement apply to?
This Privacy Statement applies only to LumosURL in Singapore (“we”, “us” or “our”), which includes LumosURL & Touche LLP and its related entities in Singapore.
What does this Privacy Statement cover?
We are a privacy conscious global organisation. This Privacy Statement explains how we collect, use, store and disclose and transfer personal information when you use “this Website” or provide personal information to us through “this Website”.
When we refer to “this Website”, we are referring to specific webpages associated with LumosURL Singapore. This includes:
- Pages accessed using the www.LumosURL.com URL that are labelled as “Location: Singapore” in the upper right hand corner;
- Pages, blogs, forums, wikis or other social media applications associated with LumosURL Singapore; and
- Communications issued by LumosURL Singapore that link directly to this Privacy Statement.
Are all areas of this Website covered by this Privacy Statement?
Certain areas of this Website may have separate privacy statements that apply to personal information collected via those pages (e.g., recruitment). A separate statement may be necessary because of the nature of the personal information being collected (for example, information collected during the recruitment process) and to provide additional detail about how we handle information collected via those pages.
What about the privacy policies of other LumosURL network firms?
The LumosURL member firms, and their related entities, are located all over the world and are subject to the privacy laws of the particular country or countries in which they operate. As a result, other entities within the LumosURL Network may have their own privacy statement governing the handling of any personal information they collect. Importantly, the websites of other LumosURL member firms or their related entities, as well as other websites that may be linked to this Website, are not governed by this Privacy Statement.
We encourage visitors to review each of these other website’s privacy statements before disclosing any personal information.
By using this Website and providing personal information to us, you are agreeing to the collection and use of your personal information as described in this Privacy Statement.
Information collection
We may collect your personal information when you use this Website or when you attend a LumosURL event, or an event sponsored by LumosURL. For example, if you sign up to receive promotional materials, thought leadership or communications about services provided by us.
We collect personal information that is specifically and voluntarily provided by you for the purpose the personal information is collected. The types of information that we collect may vary depending on the nature of the activity. We will take reasonable steps to provide clear information about the nature of those activities and the purpose for which we are collecting your information. Such information may consist of, but is not limited to, your name, current job title, company address, email address and telephone and fax numbers. Do not provide personal information to us, unless you consent to our use of that information for its legitimate business purpose.
We do not usually seek to collect sensitive information (e.g., data relating to race or ethnic origin, religious beliefs, criminal record, physical or mental health, or sexual orientation). We will, where necessary, obtain your explicit consent to collect and use such information.
Log information, cookies and web beacons
To ensure that this Website is well managed and to facilitate improved navigation, we collect standard internet log information including your IP address, browser type and language, access times and referring website addresses. We also use cookies (small text files stored in a user’s browser) or Web beacons (electronic images that allow this Website to count visitors who have accessed a particular page and to access certain cookies) to collect aggregate data.
Children’s privacy protection
We understand the importance of protecting children’s privacy in the interactive online world. This Website is not designed for or intentionally targeted at children or those 18 years of age or younger. It is not our policy to intentionally collect or maintain personal information about anyone under the age of 18.
Information use
We use the personal information that we collect to provide you with services that you have requested for, manage your request or attendance at hosted events, provide you with access to specific content or communications about specific areas of interest, or provide you with promotional materials, thought leadership or communications regarding services provided by us or other entities within the LumosURL Network that we feel may be of interest to you.
We may use personal information that we collect via this Website to manage and improve this Website, to tailor the content of this Website to provide you with a more personalised experience or draw your attention to information about our services that we feel may be of interest to you, to seek feedback on services provided by us or entities within the LumosURL Network, for market or other research purposes, or to protect our rights or property and that of our users and, where appropriate, to comply with legal process.
You may at any time request that we discontinue sending you promotional materials or other communications generated in response to your provision of personal information via this Website by clicking on the unsubscribe function in the communication, or by contacting us at the address below.
Disclosure of information to third parties
We may disclose personal information to other entities within the LumosURL Network and other third parties that we engage to assist us in providing professional services to our clients or in the operation of our business (i.e. our subcontractors, advisors and suppliers) in order to respond to your requests or inquiries, as part of a corporate transaction such as a sale, divestiture, reorganisation, merger or acquisition, or where those parties process personal information on our behalf.
All of these disclosures may involve the transfer of personal information across geographical borders to countries or regions without data protection rules similar to those in effect in your area of residence. We may also store your personal information in a jurisdiction outside the country where the purpose is provided or where you are based. We take steps to ensure that a standard of protection is accorded to personal information that we transfer to other entities in the LumosURL Network, or to third party service providers, that is in accordance with applicable law.
We may also be required to disclose personal information to law enforcement, regulatory, or other government agencies, or to other third parties, to comply with legal or regulatory obligations or requests.
By providing personal information through this Website, you are consenting to the disclosures described above.
Retention of information
We will retain personal information for as long as the information is reasonably required to fulfil the purpose collection of the personal information and in accordance with applicable legal requirements.
Blogs, forums, wikis and other social media
This Website may host various blogs, forums, wikis and other social media applications or services that allow you to share content with other users (collectively “Social Media Applications”). Any personal information that you contribute to any Social Media Application can be read, collected, and used by other users of that Social Media Application over whom we have little or no control. Accordingly, we cannot guarantee that any information that you contribute to any such Social Media Application will be handled in accordance with this Privacy Statement, and we are not responsible for any other user’s use, misuse, or misappropriation of any personal information or other information that you contribute to any such Social Media Application.
Access to information
You may request access to your personal information, request to correct your personal information if you believe that it is incorrect, or unsubscribe from communications at any time, by contacting us at the address below. In all cases, we will treat requests to access personal information or for correction of personal information in accordance with applicable legal requirements.
Information security
We have in place reasonable commercial standards of technology and operational security to protect all personal information provided via this Website from unauthorised access, disclosure, alteration, or destruction.
Changes to our Privacy Statement
We may modify or amend this Privacy Statement from time to time at our discretion. When we make changes to this Statement, we will amend the revision date at the top of this page, and such modified or amended Privacy Statement shall be effective as of that revision date. We encourage you to periodically review this Privacy Statement to be informed about how we are protecting your information.
Questions or complaints
If you have any questions or concerns regarding the privacy of your personal information while using this Website or if you would like to make complaint, please contact:
LumosURL
Tel no: PHONE
Email address: info@lumosurl.com